Shipping Information
Delivery, costs & returns
Find the details you need about order processing, delivery timeframes, shipping costs, and international shipping. You’ll also find guidance on return shipping and what to do if your order is delayed. For help with a specific order, please contact our team.
Shipping information
Lumba The Label ships from Honolulu, Hawaii, United States. All prices are in US dollars (USD).
United States
Order processing
Orders are processed within 3 to 5 business days (Monday to Friday, excluding US holidays). You will receive a confirmation email with tracking information once your order ships.
United States
Standard shipping: $10.00 flat rate on orders of $70 or more. Orders under $70 ship via USPS, with the rate calculated at checkout. Estimated delivery: 3 to 7 business days after shipping.
Australia, New Zealand and United Kingdom
Standard shipping: $15.00 flat rate. DHL, FedEx and USPS options are also available, with rates calculated at checkout. Estimated delivery: 7 to 21 business days after shipping.
All other countries
Shipping via DHL Express, DHL eCommerce or FedEx, with rates calculated at checkout. Estimated delivery: 7 to 21 business days after shipping.
Customs, duties and taxes
International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the customer's responsibility.
Lost or damaged packages
Delivery times are estimates and not guaranteed. If your package arrives damaged or does not arrive, email us at lumbathelabel@gmail.com and we will help resolve it.
Questions?
Email lumbathelabel@gmail.com
Processing and tracking
Orders are prepared during business days. Once your order ships, tracking details will be sent to the email address provided at checkout.